A FlipKey verified reviewer
Gonzalez Vacation
Jan 2019
The place was beautiful, but the mattresses in every room needs to be updated, feels like you are sleeping on a boxspring, and the TV was very outdated, and i paid extra for my hot tub to be heat and …
Plus
28 Jan 2019
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC. Tous les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi Pamela,
I am delighted that you found the home beautiful, this home is certainly very lovely and in an excellent location, close to beaches, restaurants, loads of golf course, shops in fact everything you could wish for is within about 15 minutes. In the home there has excellent satellite TV, the main TV was replaced only recently and is a large flat screen so I am surprised that you felt this was not up to standard. There are also TV's in the bedrooms. We do ask guests about their comfort and have not heard anything negative about the beds so was very surprised that you found them less comfortable than you wished. The spa was working fine, in fact this has recently had a new motor. Unfortunately you did not bring this matter our attention whilst you were there as we would have been easily been able to show you how to make sure the spa heat came up to temperature, it is a very large spa and the weather was particularly cool whilst you were there so it does take about 3 hours to bring up to full temperature.
I would love for you to stay with us again, either in this home or one of the many other superb homes that we manage, so please do get back in touch and I will do all I can to help find you the perfect home for your next visit to this wonderful part of SouthWest Florida.
Cette réponse est l'opinion subjective du gérant et non de TripAdvisor LLC.
Wonderful and Comfortable Home
Jan 2018
Your home has been a wonderful experience. The pool and spa were quite relaxing and the home has been so very comfortable. It made us feel like we were at home from the moment we walked in the front …
Plus
19 Jan 2018
Cet avis est l'opinion subjective d'un membre de Tripadvisor et non l'avis de TripAdvisor LLC. Tous les avis sont soumis à des vérifications de la part de Tripadvisor.
Hi Trish and Loyd, I am so pleased that you had such a fantastic time and it was our pleasure to have you as our guest. I really do hope we have the opportunity of welcoming you back again soon. Thank you for such a lovely testimonial, it is much appreciated. I was slightly surprised that there are only 4 stars as your write up views looks like we should have 5 stars!!!!! Very best wishes, Jill
Cette réponse est l'opinion subjective du gérant et non de TripAdvisor LLC.